Testimonials:
Just another testimonial to add to your list. I ordered my Henry on Sunday evening and it was delivered on Tuesday. Only problem was the re-usable bag I had ordered was not with it so I emailed that night I had an email the following day to say it had been despached and it arrived the very next day. Excellent service from this site well done on your customer service. HENRY? well that goes without saying, he is thoroughly enjoying sucking everything up in his old usual efficiency as he always has. I couldn't wait for my Dyson to pack up so I could have another Henry again. Sallie Hewitt
Had to write and say thank you for 'Henry'. He arrived today with a big smile, then went on to cheerfully, (and quietly) vacuum the whole house without a problem. My old cleaner was on strike, continually cutting out if used for more than 90 seconds at a time, so he went in the bin. Henry though, happily removed every bit of dog hair from the floors, chased down all the dust bunnies that had bred profusely, cleaned the lamp shades (I thought all the bulbs were defunct until today), and went on to rid me of the nolonger ever present dust webs that used to attack us from the ceilings and alcoves. I've fallen in love with Henry, he's my best pal now and always. J. Swift. Selby
Thank you. I ordered on a Friday afternoon and had delivery on the following Tuesday morning by Parcel Force. What superb service. I congratulate you. The house was cleaned from top to bottom in the afternoon with the greatest of ease. The heavy,noisy,cumbersome Dyson upright is now consigned to the attic. I'm also pleased to be able to buy both British and local. Lots of thanks again. Ian Nield
Just thought a letter of thanks was in order. I ordered my Henry on Monday evening it arrived Wednesday morning. Tried it immediately and as always with a Henry a first class result. First class service, First class product what more could a customer ask for. Many Thanks Paul Reynolds
Just a line to thank you for the superb and efficient service when I ordered my Henry Extra. The lady an the phone was really helpful and very kind. It is really nice to know there are still companys that pride themselves on good service, and willing to help those that cannot get on with computers very well. The Xtra is brillant makes my cleaning up of dog hairs so much easier. Thanks Again Linda Leicestershire
Ive got my Henry Extra delivered as promised on Wednesday. Im absolutely delighted with it! Its even better than I had hoped for and wouldnt hesitate to recommend the product and yourselves. Your kind and courteous service is very much appreciated. With best wishes Louise Green
I ordered a vacuum cleaner from you because you were the cheapest and offered next day delivery. The item I ordered from you was delivered today in the hour you informed me it would. You kept me informed about delivery all along the way. Am I dreaming? I'm not used to such good service. I really am not used to people doing what they say anymore. Thank you so much. Kindest regards Mike Knowles
This is just a quick message to say thank you for the top quality service I have received during my recent purchase of a George wet and dry vac. First thing I was impressed with is the way you keep your customers informed at every step of the process from ordering, dispatch through to delivery. Even given an hour time slot for delivery which was kept to by your courier. Second is the speed of which the process is completed with an order placed on a Monday night and delivery on Wednesday afternoon, brilliant, speedy service. Lastly is the actual item I purchased, George - well what can I say - superb build quality with a vast array of attachments and an outstanding performance. Suction power is incredible and as a test I vacuumed the bedroom and landing carpets even though my wife had done them earlier with our upright Dyson. I just had to have a look in the bag, surprised is an understatement, lots of dirt particles, hair and dust which the other vacuum had obviously missed, well done George! So thank you again for a very smooth transaction and please feel free to use this email as a testimonial on your website. I would have no hesitatation in recommending you to any of my friends and family as I am confident that they will receive the same high quality of customer service. Best regards Mr Gouge
Just want to say my Henry arrived today and your customer satisfaction is 100%. I have purchased 2 vacs for work in the past and now 1 for home, the way that you deal with your orders is 1st class and 2nd to none. WELL DONE. Your good name is always mentioned whenever a vacuum conversation is brought up, and would have no problems in recommending you.
your sincerly Paul (Cornwall)
This is just a very quick note to say that no sooner had I ordered Henry than he was smiling away on the doorstep. It's a long time since I've used him and I should never had let him go. The aerobrush is superb. Thank you very much indeed. Who would purchase a Dyson when you can have a Henry? Best wishes, Rebecca, Devon, UK
"Thank you for a smooth and hassle free transaction. You answered my questions immediately. Your order process was easy and my machine arrived quickly. I have already recommended you to my Sister who is looking to replace her Dyson". Mary Phipps
"It's really nice to be able to pick up the phone and speak to somebody who is helpful. Full Marks". Angela H.
"Thanks very much for the superb service. Our new Henry arrived today - lovely!". Tracy.
"Well he might be small but does he ever suck! Henry that is.". Mike Knight.
"The best bit about this company, apart from incredible value for money, is that they are very happy to patiently answer questions and help you make the right decision. Thank you very much.". Tony Brown.
"Thank you for recommending the Airobrush to me. I was disappearing under a blanket of dog hairs! It works brilliantly. I can see my carpets for the first time in ages". M. Brocklebank.
"Thanks for your help Jim. Hetty has settled in well and is working well.". Emily Hyde.
"Thanks for taking my order and payment over the phone, I am still a bit nervous with computers.". Edith H.
"Many thanks for the help and advice when I phoned you. Nice to speak to someone live instead of an answer phone. The model you helped me choose is exactly what I was looking for. Ordered Monday afternoon, recieved Wednesday morning, (what kept you!!!)? Brilliant service. Again, many thanks.". Geoff
"I did not purchase my Henry NRV200-22 from you, but just ordered bags for it from you. Just to say though, that after owning it for a few weeks, we are very impressed at the suction. Our ~Dyson just died on us before Christmas. Henry has superior suction. Doesn't need emptying every 5 minutes, and has that fun, cheery element. We vaccumed my son's room last week, and just took bag out to find out what bag number we needed to order and found a whole pencil and a battery and god knows what in it, and that is using it at half suction. Hooray for the Henry! ". Sally H
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